About

The SFTP Details page provides you the information you need to connect and authenticate to your instance’s filesystem over SFTP.

What is SFTP?

SFTP (secure file transfer protocol) is the advanced version of FTP (file transfer protocol) which ensures security while transferring files between the organizations/computer. It is also known as SSH (secure shell). It works on port no. 22 and uses the client-server model.

Features

SFTP Details

This pane displays the connection address and username to authenticate over SFTP using a preferred client.

Copying your SFTP Details

1. Open https://panel.deltanetworks.au

2. Navigate to the sftp details page using the left-sidebar.

3. Copy the details as you need by clicking the input box
   

Copying the details to login

4. Paste the details into your preferred SFTP client. When entering the password you may use your Billing Account password or your fallback Game Panel password. - Learn more about these passwords
   
   

   

   Pasting the details to complete the login

5. Once you’ve logged in you can manipulate your file-structure just like a normal folder you may have on File Explorer in Windows. The same principals apply.

   1. Drag and drop

   2. Copy and paste

   3. Find

   4. Double-click to open and edit a file

6. Close the window to complete the SFTP session once complete.

Troubleshooting

I am getting access denied when trying to SFTP into my server?

Make sure you are using the same password you entered when you created your Delta Networks account with us. Alternatively you can use the fallback Game Panel password, steps below.

When you first setup a server with us, you receive one email inviting you to our Game Panel. This email allows you to create a Game Panel account and password.

This is not to be confused with your Billing / Client account with us on https://billing.deltanetworks.au.

If you have forgotten your Game Panel account password, raise a support ticket from your Billing / Client account - https://billing.deltanetworks.au/login - We can reset this password for you in order to use it for your SFTP.

End

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